Service and guarantee
Always there for you
STORAGE SUPPORT — A LIFETIME OF RELIABILITY
Storing a lot of energy requires a lot of power. It takes a huge effort and comprehensive knowledge to operate an energy storage system. Keeping the system running efficiently is a challenge too. But you don’t have to face this task alone. With our many years of experience and the global installations, we have created a package of different services aimed at operating your CellCube system optimally for the long term.
Carefree, efficient operation
Our cloud-based and safe monitoring guarantees that your system is constantly monitored. This makes it possible to identify and resolve errors at an early stage. This is a valuable aspect, because quick action ensures that downtime is very unlikely, even for older systems. You can sleep soundly thanks to our professional monitoring, which also meets the most stringent standards for IT and communications security. We’re there for you.
Your CellCube system is in good hands
SERVICE AND MAINTENANCE
We give our best. Still, we cannot rule out the possibility that a rare malfunction could occur in your CellCube system. But don’t worry — we will send one of our trained service staff to resolve the problem and carry out a service inspection at the same time. For you, this means: A 360-degree carefree package including legal protection for the repair!
We offer you the option of a maintenance package and training plans that will include your own service staff and that are tailored to your requirements and service level.
The highest level of quality
BANKABLE PERFORMANCE GUARANTEE
We build our storage systems according to the highest safety and quality standards. Our systems are designed for a lifecycle of at least 20 years and can be operated for up to 30 years with appropriate maintenance. With a performance guarantee agreement, we can guarantee your system’s full performance and capacity at all times over the lifecycle. Of course this includes guaranteeing the availability of replacement parts.
Optionally, you can also take advantage of an additional insurance policy through Munich Re, which insures your contractual warranty against malfunction and additional costs.
For a quicker return
SYSTEM OPERATION AND OPTIMIZATION
Take advantage of the benefits we offer: With our experience around the world, we are able not only to maintain your system but also operate it completely for you. Through this valuable support, we can optimize the use for you and either realize added profit through marketing or achieve further cost savings for your system. It’s worth it! We are happy to provide further details.